Privacy Policy

Effective Date: 02 October 2025

Nela Kahle Gifts & Souvenirs (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Place an order
• Sign up for our newsletter
• Send us a message via our contact form
• Participate in promotions or surveys

This information may include your name, email address, phone number, shipping/billing information, and any other details you provide.

How We Use Your Information

We use the information we collect to:

Improve our website, products, and services

Process and fulfill your orders

Respond to inquiries and provide customer support

Send newsletters, updates, and promotional materials (only if you’ve opted in)

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with trusted service providers who help us operate our website, fulfill orders, or send communications, provided they comply with confidentiality obligations.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You may disable cookies in your browser settings; however, some features may not function properly.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Withdraw consent for data processing at any time

To exercise your rights, please contact us at: info@nelakahlegifts.co.za

Compliance with POPIA

This website complies with the South African Protection of Personal Information Act (POPIA). Your personal information will be collected and processed lawfully, transparently, and for the purposes specified in this policy.

Third-Party Hosting & Management

This website is designed, hosted, and managed by Iron Edge Design, a professional digital marketing agency. Iron Edge Design ensures website security, performance, and functionality while respecting the privacy of all users.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: info@nelakahlegifts.co.za
Phone: 27724448907 and 27781110894